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Harte Hanks Reports Third Quarter 2019 Financial Results

960 Days ago

GAAP Net Loss Narrows $4 Million to $(6.0) Million; Company Achieves Positive Quarterly Adjusted EBITDA for First Time Since Q4 2017

SAN ANTONIO, Nov. 12, 2019 (GLOBE NEWSWIRE) -- Harte Hanks, Inc. (NYSE: HHS), an industry leader in data-driven, omni-channel marketing and customer relationship solutions and logistics, today announced financial results for the third quarter ended September 30, 2019.

Recent Operational and Financial Highlights

  • Third quarter GAAP net loss of ($6.0) million narrowed from ($10.0) million in the same period last year
  • Third quarter adjusted EBITDA of $203,000 compared to ($6.6) million in the same period last year
  • New business awarded in Q3 2019 of $4.6 million, more than double the revenue from new business generated in the same period last year

Harte Hanks President Andrew Harrison stated, “We achieved a significant financial milestone during the third quarter generating positive Adjusted EBITDA by continuing our efforts to align expenses with revenues and to boost sales performance.  In the third quarter of 2019, on a year-over-year basis, we reduced our operating expenses, excluding restructuring and impairment, by $17.3 million, which more than offset the $12.2 million revenue decline, as cost reductions again outpaced revenue declines, and we added new customers to further slow the decline. We expect to generate positive Adjusted EBITDA on a quarterly basis again in the fourth quarter and we expect to be EBITDA positive on an annual basis in full-year 2020 as we drive toward our ultimate goal of achieving positive cash flow in the future.”

Mr. Harrison continued, “We significantly reduced a large vendor engagement that was negatively impacting performance and profitability, resulting in a smaller and more manageable relationship. We also began the consolidation of several smaller production facilities into larger locations, enabling improved efficiency and better service to our clients.”

“Our turnaround effort is gaining traction, and we are encouraged by a growing pipeline of new business opportunities,” Harrison added. “During the third quarter we won business with new customers that will generate approximately $5 million in revenue over the course of the next year, more than double the sales results during the same period last year. With additional business improvements initiatives in place, focus on expanding our penetration with existing accounts, and generating new leads, we expect the improving trends we achieved during the quarter to accelerate in the fourth quarter.”

Third Quarter 2019 Results

Third quarter 2019 revenues were $51.4 million, compared to $63.6 million during the same quarter last year, a $12.2 million, or a 19% decline. This decline was due to lower revenue in the B2B, Consumer, Financial Services, Retail and Transportation verticals, offset by an increase in the Healthcare vertical.

Third quarter operating loss was $4.5 million, compared to an operating loss of $10.4 million in the same quarter last year. The loss was a result of lower revenue, which was meaningfully offset by the impact of the Company’s cost reduction efforts which lowered operating expenses, including a $7.0 million or 20% reduction in labor expense.

Third quarter 2019 Adjusted Operating Loss was $1.1 million, compared to a loss of $8.5 million in the prior year quarter. The improvement in Adjusted Operating Loss was related to reduced production and distribution expense associated partially with the Company’s cost reduction efforts.

Loss attributable to common stockholders for the third quarter of 2019 was $6.1 million, or a loss of $0.97 per basic and diluted share. In the prior year period, loss attributable to common stockholders was $10.1 million, or a loss of $1.62 per basic and diluted share.

Conference Call Information

The company will host a conference call and live webcast to discuss these results on the same day at 4:30 p.m. ET. To access the live call, please dial (888) 394-8218 (toll free) or (323) 701-0225 and reference conference ID 9283657. The conference call will also be webcasted live in the Investors Events section of the Harte Hanks website.

Following the conclusion of the live call, a telephonic replay will be available for 48 hours by dialing (844) 512-2921 or (412) 317-6671 and using the pin number 9283657. The replay will also be available for at least 90 days in the Investors Events section of the Harte Hanks website.

About Harte Hanks:
Harte Hanks is an industry leader in data-driven, omni-channel marketing solutions and logistics. The fuel that powers this Company is customer data. We offer clients around the world the strategic guidance they need across the customer data landscape as well as the executional know-how in database build and management, data analytics, data-driven creativity, digital media, direct mail, customer contact, client fulfillment, and marketing and product logistics. Harte Hanks has approximately 3000 employees delivering solutions in North America, Asia-Pacific and Europe. For more information, visit Harte Hanks at www.hartehanks.com, call 800-456-9748, or email us at pr@hartehanks.com.

Cautionary Note Regarding Forward-Looking Statements:
Our press release and related earnings conference call contain “forward-looking statements” within the meaning of U.S. federal securities laws.  All such statements are qualified by this cautionary note, provided pursuant to the safe harbor provisions of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934.  Statements other than historical facts are forward-looking and may be identified by words such as “may,” “will,” “expects,” “believes,” “anticipates,” “plans,” “estimates,” “seeks,” “could,” “intends,” or words of similar meaning.  These forward-looking statements are based on current information, expectations and estimates and involve risks, uncertainties, assumptions and other factors that are difficult to predict and that could cause actual results to vary materially from what is expressed in or indicated by the forward-looking statements.  In that event, our business, financial condition, results of operations or liquidity could be materially adversely affected and investors in our securities could lose part or all of their investments.  These risks, uncertainties, assumptions and other factors include: (a) local, national and international economic and business conditions, including (i) market conditions that may adversely impact marketing expenditures and (ii) the impact of economic environments and competitive pressures on the financial condition, marketing expenditures and activities of our clients and prospects; (b) the demand for our products and services by clients and prospective clients, including (i) the willingness of existing clients to maintain or increase their spending on products and services that are or remain profitable for us, and (ii) our ability to predict changes in client needs and preferences; (c) economic and other business factors that impact the industry verticals we serve, including competition and consolidation of current and prospective clients, vendors and partners in these verticals; (d) our ability to manage and timely adjust our facilities, capacity, workforce and cost structure to effectively serve our clients; (e) our ability to improve our processes and to provide new products and services in a timely and cost-effective manner though development, license, partnership or acquisition; (f) our ability to protect our facilities against security breaches and other interruptions and to protect sensitive personal information of our clients and their customers; (g) our ability to respond to increasing concern, regulation and legal action over consumer privacy issues, including changing requirements for collection, processing and use of information; (h) the impact of privacy and other regulations, including restrictions on unsolicited marketing communications and other consumer protection laws; (i) fluctuations in fuel prices, paper prices, postal rates and postal delivery schedules; (j) the number of shares, if any, that we may repurchase in connection with our repurchase program; (k) unanticipated developments regarding litigation or other contingent liabilities; (l) our ability to complete anticipated divestitures and reorganizations, including cost-saving initiatives; (m) our ability to realize the expected tax refunds; and (n) other factors discussed from time to time in our filings with the Securities and Exchange Commission, including under “Item 1A. Risk Factors” in our Annual Report on Form 10-K for the year ended December 31, 2018 which was filed on March 18, 2019.The forward-looking statements in this press release and our related earnings conference call are made only as of the date hereof and we undertake no obligation to update publicly any forward-looking statement, even if new information becomes available or other events occur in the future.

Supplemental Non-GAAP Financial Measures:

The Company reports its financial results in accordance with generally accepted accounting principles (“GAAP”). In this press release and our related earnings conference call, however, the Company may use certain non-GAAP measures of financial performance in order to provide investors with a better understanding of operating results and underlying trends to assess the Company’s performance and liquidity. We have presented herein a reconciliation of these measures to the most directly comparable GAAP financial measure.

The Company presents the non-GAAP financial measure “Adjusted Operating Loss” as a measure useful to both management and investors in their analysis of the Company’s Condensed Consolidated Statements of Operations (Unaudited) because it facilitates a period to period comparison of Operating Revenue and Operating Loss by excluding significant, unusual, non-recurring items in 2019 and 2018. The most directly comparable measure for this non-GAAP financial measure is Operating Loss.

The Company also presents the non-GAAP financial measure “Adjusted EBITDA” as a supplemental measure of operating performance in order to provide an improved understanding of underlying performance trends. The Company defines “Adjusted EBITDA” as earnings before gain on sale, interest expense (benefit), income tax expense (benefit), depreciation and amortization expense, restructuring expense, stock-based compensation expenses, and other non-cash expenses. The most directly comparable measure for Adjusted EBITDA is Net Income (Loss). We believe Adjusted EBITDA is an important performance metric because it facilitates the analysis of our results, exclusive of certain non-cash items, including items which do not directly correlate to our business operations; however, we urge investors to review the reconciliation of non-GAAP Adjusted EBITDA to the comparable GAAP Net Income (Loss), which is included in this press release, and not to rely on any single financial measure to evaluate the Company’s financial performance.

The foregoing measures do not serve as a substitute and should not be construed as a substitute for GAAP performance, but provide supplemental information concerning our performance that our investors and we find useful. The Company evaluates its operating performance based on several measures, including these non-GAAP financial measures. The Company believes that the presentation of these non-GAAP financial measures in this press release and earnings conference call presentations are useful supplemental financial measures of operating performance for investors because they facilitate investors’ ability to evaluate the operational strength of the Company’s business.  However, there are limitations to the use of these non-GAAP measures, including that they may not be calculated the same by other companies in our industry limiting their use as a tool to compare results. Any supplemental non-GAAP financial measures referred to herein are not calculated in accordance with GAAP and they should not be considered in isolation or as substitutes for the most comparable GAAP financial measures.

As used herein, “Harte Hanks” or “the company” refers to Harte Hanks, Inc. and/or its applicable operating subsidiaries, as the context may require. Harte Hanks’ logo and name are trademarks of Harte Hanks.

Investor Contact:
Rob Fink

Source: Harte Hanks, Inc

Harte Hanks, Inc. 
Condensed Consolidated Statements of Operations (Unaudited) 
    Three Months Ended
September 30,
  Nine Months Ended
September 30,
In thousands, except per share data     2019       2018       2019       2018  
Operating revenues   $ 51,414     $ 63,588     $ 165,250     $ 214,417  
Operating expenses                
Labor     28,589       35,619       94,034       125,999  
Production and distribution     17,314       23,016       58,130       73,523  
Advertising, selling, general and administrative     5,623       9,658       20,225       26,891  
Restructuring expense     3,080       -       10,867       -  
  Impairment of Assets     -       3,822       -       3,822  
Depreciation, software and intangible asset amortization     1,283       1,826       4,022       5,879  
Total operating expenses     55,889       73,941       187,278       236,114  
Operating loss     (4,475 )     (10,353 )     (22,028 )     (21,697 )
Other expenses (income)                
Interest expense, net     330       177       938       1,289  
Gain on sale from 3Q     -       -       (5,000 )     (30,954 )
Other, net     1,081       891       4,512       2,859  
Total other expenses (income)     1,411       1,068       450       (26,806 )
(Loss) Income before income taxes     (5,886 )     (11,421 )     (22,478 )     5,109  
Income tax expense (benefit)     102       (1,437 )     840       (10,800 )
Net Income/(loss)     (5,988 )     (9,984 )     (23,318 )     15,909  
Less: Earnings attributable to participating securities     -       -       -       1,957  
Less Preferred stock dividends     125       125       371       332  
Income(loss) attributable to common stockholders   $ (6,113 )   $ (10,109 )   $ (23,689 )   $ 13,620  
Earnings (loss) per common share                
Basic   $ (0.97 )   $ (1.62 )   $ (3.77 )   $ 2.19  
Diluted   $ (0.97 )   $ (1.62 )   $ (3.77 )   $ 2.18  
Weighted-average common shares outstanding                
Basic     6,291       6,250       6,277       6,230  
Diluted     6,291       6,250       6,277       6,251  
Balance Sheet Data (Unaudited)   September 30,   December 31,            
In thousands     2019       2018          
Cash and cash equivalents   $ 31,738     $ 20,882          
Total debt   $ 18,700     $ 14,200          

Harte Hanks, Inc. 
Revenue Mix (Unaudited) 
Vertical Markets - Percent of Revenue 
    Three Months Ended
September 30,
Nine Months Ended
September 30,
    2019   2018     2019   2018  
B2B   22.0 % 22.1 %   21.3 % 22.2 %
Consumer Brands   21.7 % 19.9 %   21.3 % 22.3 %
Financial Services   22.6 % 20.7 %   22.3 % 19.7 %
Healthcare   10.2 % 6.9 %   9.0 % 6.0 %
Retail   17.1 % 23.5 %   19.2 % 21.9 %
Transportation   6.3 % 6.9 %   6.9 % 7.9 %
    100.0 % 100.0 %   100.0 % 100.0 %


Harte Hanks, Inc. 
Reconciliations of Non-GAAP Financial Measures (Unaudited) 
    Three Months Ended
September 30,
  Nine Months Ended
September 30,
In thousands, except per share data     2019       2018       2019       2018  
Net Income(loss)   $ (5,988 )   $ (9,984 )   $ (23,318 )   $ 15,909  
Gain on sale     - 0       - 0       (5,000 )     (30,954 )
Income tax expenses (benefit)     102       (1,437 )     840       (10,800 )
Interest expense, net     330       177       938       1,289  
Other, net     1,081       891       4,512       2,859  
Depreciation, software and intangible asset amortization     1,283       1,826       4,022       5,879  
Restructuring expense     3,080       -       10,867       -  
Impairment of Assets     -       3,822       -       3,822  
Stock-based compensation     315       (1,981 )     739       (708 )
Adjusted EBITDA   $ 203     $ (6,686 )   $ (6,400 )   $ (12,704 )
Operating loss   $ (4,475 )   $ (10,353 )   $ (22,028 )   $ (21,697 )
Restructuring expense     3,080       -       10,867       -  
Impairment of Assets     -       3,822       -       3,822  
Stock-based compensation     315       (1,981 )     739       (708 )
Adjusted operating loss   $ (1,080 )   $ (8,512 )   $ (10,422 )   $ (18,583 )
Adjusted operating margin (a)     -2.1 %     -13.4 %     -6.3 %     -8.7 %
(a) Adjusted Operating Margin equals Adjusted Operating Loss divided by Revenues.

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